Consulting service

Organisational improvement consulting

Set clear roles, decision rights, interfaces and management routines.

When to use this service

The business problem we address.

Organisation charts rarely explain how work really happens. We examine accountabilities, decision rights, interfaces, management cadence and capability, then improve the points that create delay or confusion.

Discuss your situation
Expected outcomes
  • 01Clearer roles and decision rights
  • 02Fewer leadership bottlenecks
  • 03Better coordination across functions
  • 04Management routines connected to priorities
Typical outputs
  • Organisation and accountability review
  • Decision-rights map
  • Role and interface design
  • Management cadence
  • Capability and implementation priorities
How the engagement works

Four stages with clear outputs.

01

Map

See how decisions and work move through the organisation.

02

Locate

Find ambiguity, duplication and dependency.

03

Clarify

Define accountabilities, interfaces and decision rights.

04

Embed

Build the routines that make the design work.

Common questions

Scope, fit and ways of working.

Does organisational improvement always mean restructuring?

No. Many problems can be addressed through clearer accountabilities, decision rights, working interfaces and management routines before structural change is considered.

Can this work alongside an operating model review?

Yes. Organisation, process, technology, information and governance are connected. The scope should reflect which elements are actually causing the performance issue.

Further reading

Guides related to this service.

Related services

Other areas that may be relevant.

Discuss your business question.

Tell us the outcome you need, the context we should understand and the timescale you are working to.

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