Who is responsible
London Business Consultancy is a trading name of LBC Group of Companies Ltd, company number 15216645, which is responsible for the personal information described on this page. Its registered office is 20 Wenlock Road, London, N1 7GU, United Kingdom. Privacy questions and rights requests can be sent to [email protected].
Information we collect
We collect information you choose to submit through the enquiry form, including your name, work contact details, organisation, country, support area and message. Hosting and security systems may process IP address, browser, device, request and abuse-prevention data. If you allow optional analytics, page use and interaction events may also be processed.
Why we use it
We use enquiry information to respond, assess whether we can help, manage the conversation and keep appropriate business records. We use technical information to secure and operate the website. Optional analytics are used only with consent to improve content, navigation and technical usability.
Lawful bases
Depending on the activity, our lawful basis is taking steps at your request before a possible contract, legitimate interests in handling business enquiries and protecting the service, legal obligation, or consent for optional analytics. You may withdraw analytics consent through cookie preferences without affecting earlier lawful processing.
Service providers and transfers
Website hosting, email delivery, security and consented analytics providers may process limited information on our behalf. Current integrations support Resend for enquiry delivery, Cloudflare Turnstile for form security, and optional Google Analytics or Microsoft Clarity. Providers may process data outside the UK using the safeguards available under applicable data-protection law.
How long we keep information
Enquiry information is retained only while it is useful for the conversation, related business records, legal obligations or disputes, then deleted or anonymised. Security logs and consented analytics follow the operational retention settings of the configured providers. We periodically review whether records are still needed.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection, and may withdraw consent. Rights can have legal exceptions. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Updates
We update this page when the website’s data use or provider configuration materially changes. Contact [email protected] with a question or rights request. Last updated: 31 August 2026.